Wednesday, February 6, 2008

Monitor the Uptime of Your Websites and Servers

Websites are nowadays used to do business and earn profit. If you belong to those who own such a website or just planning to start on-line business, you will have to monitor the uptime of your websites or servers. Do not let your clients to let you know about your downtime.

There are companies, which websites are essential for their business success, as they are generating the most or the whole of the company's revenue. Maybe also you belong to them. When this kind of website (server) is down, your business is affected. If your website is hosted by another company, you probably have some sort of "uptime" guarantee. Nevertheless, what exactly is uptime and how do you measure it. The basic definition of uptime is the period of time when your site is up and running, being accessible and able to satisfy customers.

The opposite, when your site is not accessible, it is down. And that is how you measure downtime. Faulty routers, malfunctioning LANs, or a loss of electrical power typically causes most of the downtimes; only rarely are caused by a natural disaster. Most often, it is caused by failures from the telecommunications company or an application failure, not a fire, flood or other catastrophe.

The cost of downtime calculation of course depends on many factors, like the products and services you provide, the size of your company, the number of online sales, etc. Even if you do not sell any products or services online, there is still a cost of downtime, but then in terms of damage of reputation etc. Calculate the cost of downtime is difficult and varies from one company to another. There is no "average business", so the statistics that quantify the cost of downtime for average businesses are not helpful.

The cost of downtime include direct costs such as the labor charges for a team of technologists who had to resolve the outages. The indirect costs are much more difficult to calculate and include potential lost revenue, reductions in worker productivity, damaged reputation with customers and in the marketplace, lost future sales and the cost of storing unsold goods. Financial analysts and accountants at your company can help you come up with the factors for your particular business.

If your website is generating profit for your business, you will for sure monitor it by an external monitoring service. The on-line market offers you to choose from different services to get uptime reports, statistics and get notifications as soon as your website is down. You can not let your customers to inform you about your own downtime.

To understand the importance of being aware of downtime, and to be alerted as soon as possible when a problem occurs, have a look at these numbers:
- According to a report by Cumulus Research Partners website downtime, caused by problems such as network failures, costs European businesses more than ? 5 billion a year.
- In the automotive industry downtime is often worth some $1.000 a minute.
- According to a recent study conducted by ARC Advisory Group, accounting for nearly five percent of total North American production, more than $20 billion is lost each year due to unscheduled downtime. Clearly, the traditional "fail and fix" approach to maintenance is no longer a viable MRO strategy.

Many hosting providers guarantee 99 % uptime. 99 % uptime sounds good, but means that your site could be down more than 3.5 days a year, and in today's Internet that is unacceptable. Comparing to that, 99.9 % uptime is much better, but with 8 hours and 45 minutes of possible downtime do not have to be always enough. The table below shows the percentage of uptime and the related downtime per year.

99 % ........ 87 hours, 36 minutes (more than 3.5 days)
99.9 % ...... 8 hours, 45 minutes, 36 seconds
99.99 % ..... 52 minutes, 33.6 seconds
99.999 % .... 5 minutes, 15.36 seconds
99.9999 % ... 31.68 seconds

As you can see, a 99 % uptime may not sound too bad, but it can cost you quite a lot of loss in revenues.

There are more than 30 uptime monitoring websites worldwide, while some of those have also affiliate partners. Among those are: Alertra, AlertSite, Dotcom monitor, InternetSeer, Jaguard, RedAlert, SiteUptime, WatchMouse, WebsitePulse and others. Almost all of them offer some prepaid packages based on monthly fees, varying by number of possible monitored sites (servers), additional services and by the complexity of the service. The price of their basic prepaid package is $5 - $40 per month. For this price you can monitor only 1, or maximum of 3 devices, choose from quite a lot of protocols, allow to send notifications to multiple contacts via e-mail, IM, pager or SMS, allow to choose between daily, weekly, or monthly reports by email and of course uptime performance and statistics available on-line. The Professional packages can go up to $180 per month or even higher.

There are just two completely free 24/7 monitoring services: Montastic and mon.itor.us.

Montastic's (http://www.montastic.com) biggest advantage is simplicity of the service, while it offers just basic service including real time monitoring and alerting by e-mail one contact person - the registred user, or by RSS feed, when the website is down and when it is back again. It allows to monitor only http websites, limited to the number of 100 (what is not a limit at all), checking it every 10 minutes from two different locations.

Meanwhile mon.itor.us (http://mon.itor.us) provides network, website and server monitoring service supporting 11 protocols with possibility to monitor unlimited number of devices and alert unlimited number of contact persons by e-mail, RSS feed, IM message, pager or SMS. There are also other remarkable features as personalized interactive interface, where you can add server performance and availability tests, set daily, weekly or monthly reports sent by e-mail. Tests are performed from 3 geographically distributed servers, and they are always adding more interesting features as they are still in beta version.

Peter Cernak works at Sourcio (http://www.sourcio.com). The company develops mon.itor.us and offers a wide range of IT services and Open Source solutions for small and medium-size businesses

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Friday, February 1, 2008

Five Steps To Choosing A Dedicated Server Host

I'll like to first point out that each step listed below is not necessarily in the order of importance as I deem each point to be just as important as the other. Choosing a dedicated server host is a very critical aspect of your business online. To put it simple, it could make or break you. Issues ranging from downtime, slow support, a very slow network can all kill your website and revenue FAST! I've outlined five points that you should consider when selecting a host for your dedicated server.

1) Reliability

This is not something you can actually know by just looking at their website, so you'll have to do a bit of research. It's always a good idea to do a search about the host to find any reviews from past or current clients. To do this, simply search using Google for keyword phrases using the company name. For example, Rackspace review or EV1Servers review, or you can even take a step further, by reviewing the support forums of the host if they have one. There you can easily find as much information as you need. How does this help with regards to reliability? Simple, it can show how fast they respond to complaints and issues by reviewing what past or current clients have said, and postings in the forums can show how they handle customer feedback.

2) Cost

We are all looking for a cost effective deal. It's important that we factor in quality over cost when choosing a dedicated server host. Selecting a $29/month server may not be the best option if it's backed with poor support and perhaps your server built with recycled hardware. Take note, this is not saying that cheap dedicated server hosts produce low quality service, but I'm saying that in 8 times out of 10 you do get what you pay for. Do price shopping and take note of each host's price along with their server specs, bandwidth, network, and support guarantees. Review each and then you'll be able to figure, which one is truly the most cost effective. Is it really worth it to have a $29/month server with only 256 MB RAM which may be slow and unresponsive if hit with a spike in traffic? It's going to be up to you to weigh those options.

3) Support

This is crucial for issues such as downtime, ddos attacks and general issues dealing with your server. It is important that you communicate with the support team before purchasing a server. Why? Simply because you want to test their response before investing any funds. If you would rather not send an email or call before making your purchase, if the site you're thinking about has a support forum, you can register and post your technical question there or review the questions asked prior to get a better idea of how solid their support technicians are with regards to answering questions.

4) Longevity

This is usually not listed as a priority as many startup dedicated server companies are solid, but it's usually a best bet to track the length of time that a company has been in business. You can do a whois of the host's domain name to see how long a host has been in business. It can be a good indication that they're in for the long haul if they've been around for awhile. This is not to discredit choosing a new company, as many solid server hosts are started regularly who go on to be huge successes. Simply use your best judgment when reviewing if to go with a host that's been around for years instead of one that's now getting started. I should point out here, that in some cases newer hosts will fight harder for your business and give you an overall better support in the beginning in some cases as they really treasure your business. It's really a toss up here, that's where your natural instincts for decision making will have to be the deciding factor.

5) Network

A fast upline provider is very important. Unfortunately not all networks are fast, secure and of high quality. When choosing your server host, it is important that you find out who is the backbone provider, i.e which company is feeding their connection to the internet. Not only do you want to know which company, but you also need to know what's the speed and maximum burst that can be achieved. Many networks have crumbled due to starting with too small of a connection causing all the servers hosted to literally crawl when traffic spikes occur. In addition, you'll need to find out if your server will be automatically behind a firewall or if that's an optional service. Every network should offer the ability for firewall protection but not all offer it as a standard inclusion. Do not overlook this, as if any attacks on your server do occur, and you are not behind the firewall your server can crash.

This is obviously not a total guideline, but a brief overview of what you should look for when choosing a host. In most cases, just using common sense and asking questions will help you make the right decision. Above all else, when choosing a host, if you follow the steps above, you'll be making an informed decision instead of taking the gamble just based on what you've read on the host's website.

More information can be found at http://www.dedicatedserversearch.com

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Monday, January 28, 2008

Using dedicated servers has its advantages

A Dedicated Server is a server provided by a web host for you to rent.

It is a different from normal virtual (shared) hosting. In fact, having a dedicated server is completely the opposite, every aspect of that server, as well as the network connection is dedicated only to your website.

Of course, a semi dedicated server is one which is shared by few clients.

A dedicated server is the next step up from a shared hosting environment and is used for many business, management and development purposes.

It is usually needed for a website (or set of related company sites) that may develop a considerable amount of traffic or when they expect considerable amount of visitors.

A dedicated server is yours to use exclusively, so you have 100% of the processor and 100% of the available disk space working for you.

Being like your own server, you do not have any restriction on the bandwidth or the CPU utilization.

So it's ideal for advanced users who want maximum freedom and flexibility.

One advantage in having a dedicated server is that, you can create customized control panels for managing your server.

Furthermore, the certificate services are the backbone of your organization's security.

In the Web hosting business, a dedicated server is typically a rented service, leased from a hosting company.

Although it's more expensive than a virtual one, the cost to set up your own dedicated server is still quite low.

Getting started is always a little laborious and tandard setup time for a dedicated server is usually 24-48 hours after your order has been verified.

Lim Zheng Yang has compiled the latest news and resources at his sites: http://best-dish-network-guide.info/ , http://best-internet-service-guide.info/ and http://dedicated-server-guide.info

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Tuesday, November 27, 2007

Affordable & Reliable Web Hosting & Dedicated server sales

All of XpressAccess web hosting is run on lighting fast dual P4 3.06 processors with at least 1 gig of DDR ram. We use Linux OS Fedora Core 1 on our servers so you get the very best in dependability and reliability. We run daily backups on all of our servers so you can have piece of mind that our servers will be up and running. XpressAccess web hosting offers the very best in web hosting and we strive to bring you the absolute very best service that we can.

Providing some of the most unique packages and plans, The XpressAccess Network continues to grow. Offering a service that is not comparable by any competitor. Blazing through multiple Gigabit connections to our servers, The Xpressaccess Network manages to provide it's customers with 99.9% network uptime, Guaranteed!

If you need dedicated web hosting we have you covered. We offer the same great service and competitive pricing on our dedicated web hosting as we do our starter packages. Our dedicated web servers are reliable and super fast. If you have questions please contact us, we are glad to assist you with your questions.

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