Thursday, March 13, 2008

Web Server And Web Hosting Services - An Overview

Web hosting providers provide the following basic services for web servers - anything else can be considered add-on features in theory, although in practice they are rather essential to run a successful Internet business or business website. A web hosting provider should provide the following as part of the functionality of the web server:

1. Hard Disk Space.
This is what you are actually renting, for all practical purposes. You need hard disk space on a web server to host your website. A website really consists of a lot of files, much like MSWord documents, or Excel spreadsheets. These files take up hard disk space. The web hosting provider provides you with space so that people around the world who has access to the Internet can access those files on that web server.

The price or hard disks have come down dramatically over the past year or so and it is not unknown for a hosting provider to make provision for packages from 250Megabytes up to 2000 Megabytes and even more.

How much would you need? The average web site that just makes use of static HTML pages need about 5 MB to 10 MB of space. If you use a dynamic website where some of your data is stored in a MySQL database the database will also take up space. These types of sites require more space and anything between 100MB and 250MB should be enough.

If you are going to store emails on your server you need to add these into your calculations. Emails can take up a lot of web space very quickly if people send you large files. You will need to monitor the space taken up by Emails very carefully since I've seen individual mailboxes go up to 50 or 60 MBs very quickly.

If you want to host video or audio files on your server, you will have to make provision for quite a lot more disk space. One audio file can easily take up 30 to 40MB.

2. Bandwidth
Bandwidth depends on your traffic. Every visitor to your website will consume bandwidth since this is what they will use when they open any pages on your site. Once again, if you have video and audio files on your site you will require more bandwidth. A good rule of thumb is to have an allocation of about 100KB (Kilobytes) for every visitor. This means that 500 visitors per month will consume about 50MB of bandwidth - although this is only true for an average site with mostly text and a few pictures. If you have large picture galleries, audio and/or video files you should rather work on 150KB per visitor or even more. Search engine spiders also consume bandwidth! You should monitor your bandwidth usage through your CPanel control panel or your website statistics and make sure that you communicate early enough with your hosting provider in case you need to purchase more bandwidth to prevent penalties and/or lockouts.

3. Access to your site
Under this can be counted access to a control panel, such as CPanel, Plesk or Helm, that will help you with setting up of emails, sub-domains, software installations and your MySQL database if you are running dynamic functionality such as shopping carts, forums, Content Management Systems etc.

You are also going to need FTP access to upload files to your web server. Without being able to use FTP you will not be able to maintain the content on your site (unless you make use of a Content Management System). FTP access is still required even in that case since you will definitely have occasion to have to upload files such as pictures, audio, video and other files to your server.

These are the very basic functionality that a web hosting provider should provide!

Christine Anderssen is the owner of Tailormade4You Web Design and Web Development Services and Internet Web Hosting for South Africa. Visit our site for free Joomla tutorials and tips on how to get the best performance out of your website

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Monday, March 10, 2008

Monitor the Uptime of Your Websites and Servers. Downtime is Expensive!

There are companies, which websites are essential for their business success, as they are generating the most or the whole of the company?s revenue. Maybe also you belong to them. When this kind of website (server) is down, your business is affected. If your website is hosted by another company, you probably have some sort of ?uptime? guarantee. Nevertheless, what exactly is uptime and how do you measure it. The basic definition of uptime is the period of time when your site is up and running, being accessible and able to satisfy customers.

The opposite, when your site is not accessible, it is down. And that is how you measure downtime. Faulty routers, malfunctioning LANs, or a loss of electrical power typically causes most of the downtimes; only rarely are caused by a natural disaster. Most often, it is caused by failures from the telecommunications company or an application failure, not a fire, flood or other catastrophe.

The cost of downtime calculation of course depends on many factors, like the products and services you provide, the size of your company, the number of online sales, etc. Even if you do not sell any products or services online, there is still a cost of downtime, but then in terms of damage of reputation etc. Calculate the cost of downtime is difficult and varies from one company to another. There is no ?average business?, so the statistics that quantify the cost of downtime for average businesses are not helpful.

The cost of downtime include direct costs such as the labor charges for a team of technologists who had to resolve the outages. The indirect costs are much more difficult to calculate and include potential lost revenue, reductions in worker productivity, damaged reputation with customers and in the marketplace, lost future sales and the cost of storing unsold goods. Financial analysts and accountants at your company can help you come up with the factors for your particular business.

If your website is generating profit for your business, you will for sure monitor it by an external monitoring service. The on-line market offers you to choose from different services to get uptime reports, statistics and get notifications as soon as your website is down. You can not let your customers to inform you about your own downtime.

To understand the importance of being aware of downtime, and to be alerted as soon as possible when a problem occurs, have a look at these numbers:

  • According to a report by Cumulus Research Partners website downtime, caused by problems such as network failures, costs European businesses more than ? 5 billion a year.
  • In the automotive industry downtime is often worth some $1.000 a minute.
  • According to a recent study conducted by ARC Advisory Group, accounting for nearly five percent of total North American production, more than $20 billion is lost each year due to unscheduled downtime. Clearly, the traditional "fail and fix" approach to maintenance is no longer a viable MRO strategy.
Many hosting providers guarantee 99 % uptime. 99 % uptime sounds good, but means that your site could be down more than 3.5 days a year, and in today's Internet that is unacceptable. Comparing to that, 99.9 % uptime is much better, but with 8 hours and 45 minutes of possible downtime do not have to be always enough. The table below shows the percentage of uptime and the related downtime per year.

99 % .......... 87 hours, 36 minutes (more than 3.5 days) 99.9 % ....... 8 hours, 45 minutes, 36 seconds 99.99 % ..... 52 minutes, 33.6 seconds 99.999 % .... 5 minutes, 15.36 seconds 99.9999 % .. 31.68 seconds

As you can see, a 99 % uptime may not sound too bad, but it can cost you quite a lot of loss in revenues.

There are more than 30 uptime monitoring websites worldwide, while some of those have also affiliate partners. Among those are: Alertra, AlertSite, Dotcom monitor, InternetSeer, Jaguard, RedAlert, SiteUptime, WatchMouse, WebsitePulse and others. Almost all of them offer some prepaid packages based on monthly fees, varying by number of possible monitored sites (servers), additional services and by the complexity of the service. The price of their basic prepaid package is $5 - $40 per month. For this price you can monitor only 1, or maximum of 3 devices, choose from quite a lot of protocols, allow to send notifications to multiple contacts via e-mail, IM, pager or SMS, allow to choose between daily, weekly, or monthly reports by email and of course uptime performance and statistics available on-line. The Professional packages can go up to $180 per month or even higher.

There are just two completely free 24/7 monitoring services: Montastic and mon.itor.us.

Montastic?s biggest advantage is simplicity of the service, while it offers just basic service including real time monitoring and alerting by e-mail one contact person ? the registred user, or by RSS feed, when the website is down and when it is back again. It allows to monitor only http websites, limited to the number of 100 (what is not a limit at all), checking it every 10 minutes from two different locations.

Meanwhile mon.itor.us provides network, website and server monitoring service supporting 11 protocols with possibility to monitor unlimited number of devices and alert unlimited number of contact persons by e-mail, RSS feed, IM message, pager or SMS. There are also other remarkable features as personalized interactive interface, where you can add server performance and availability tests, set daily, weekly or monthly reports sent by e-mail. Tests are performed from 3 geographically distributed servers, and they are always adding more interesting features as they are still in beta version.

Peter Cernak works at Sourcio. The company develops mon.itor.us and offers a wide range of IT services and Open Source solutions for small and medium-size businesses.

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Monitor the Uptime of Your Websites and Servers

Websites are nowadays used to do business and earn profit. If you belong to those who own such a website or just planning to start on-line business, you will have to monitor the uptime of your websites or servers. Do not let your clients to let you know about your downtime.

There are companies, which websites are essential for their business success, as they are generating the most or the whole of the company's revenue. Maybe also you belong to them. When this kind of website (server) is down, your business is affected. If your website is hosted by another company, you probably have some sort of "uptime" guarantee. Nevertheless, what exactly is uptime and how do you measure it. The basic definition of uptime is the period of time when your site is up and running, being accessible and able to satisfy customers.

The opposite, when your site is not accessible, it is down. And that is how you measure downtime. Faulty routers, malfunctioning LANs, or a loss of electrical power typically causes most of the downtimes; only rarely are caused by a natural disaster. Most often, it is caused by failures from the telecommunications company or an application failure, not a fire, flood or other catastrophe.

The cost of downtime calculation of course depends on many factors, like the products and services you provide, the size of your company, the number of online sales, etc. Even if you do not sell any products or services online, there is still a cost of downtime, but then in terms of damage of reputation etc. Calculate the cost of downtime is difficult and varies from one company to another. There is no "average business", so the statistics that quantify the cost of downtime for average businesses are not helpful.

The cost of downtime include direct costs such as the labor charges for a team of technologists who had to resolve the outages. The indirect costs are much more difficult to calculate and include potential lost revenue, reductions in worker productivity, damaged reputation with customers and in the marketplace, lost future sales and the cost of storing unsold goods. Financial analysts and accountants at your company can help you come up with the factors for your particular business.

If your website is generating profit for your business, you will for sure monitor it by an external monitoring service. The on-line market offers you to choose from different services to get uptime reports, statistics and get notifications as soon as your website is down. You can not let your customers to inform you about your own downtime.

To understand the importance of being aware of downtime, and to be alerted as soon as possible when a problem occurs, have a look at these numbers:
- According to a report by Cumulus Research Partners website downtime, caused by problems such as network failures, costs European businesses more than ? 5 billion a year.
- In the automotive industry downtime is often worth some $1.000 a minute.
- According to a recent study conducted by ARC Advisory Group, accounting for nearly five percent of total North American production, more than $20 billion is lost each year due to unscheduled downtime. Clearly, the traditional "fail and fix" approach to maintenance is no longer a viable MRO strategy.

Many hosting providers guarantee 99 % uptime. 99 % uptime sounds good, but means that your site could be down more than 3.5 days a year, and in today's Internet that is unacceptable. Comparing to that, 99.9 % uptime is much better, but with 8 hours and 45 minutes of possible downtime do not have to be always enough. The table below shows the percentage of uptime and the related downtime per year.

99 % ........ 87 hours, 36 minutes (more than 3.5 days)
99.9 % ...... 8 hours, 45 minutes, 36 seconds
99.99 % ..... 52 minutes, 33.6 seconds
99.999 % .... 5 minutes, 15.36 seconds
99.9999 % ... 31.68 seconds

As you can see, a 99 % uptime may not sound too bad, but it can cost you quite a lot of loss in revenues.

There are more than 30 uptime monitoring websites worldwide, while some of those have also affiliate partners. Among those are: Alertra, AlertSite, Dotcom monitor, InternetSeer, Jaguard, RedAlert, SiteUptime, WatchMouse, WebsitePulse and others. Almost all of them offer some prepaid packages based on monthly fees, varying by number of possible monitored sites (servers), additional services and by the complexity of the service. The price of their basic prepaid package is $5 - $40 per month. For this price you can monitor only 1, or maximum of 3 devices, choose from quite a lot of protocols, allow to send notifications to multiple contacts via e-mail, IM, pager or SMS, allow to choose between daily, weekly, or monthly reports by email and of course uptime performance and statistics available on-line. The Professional packages can go up to $180 per month or even higher.

There are just two completely free 24/7 monitoring services: Montastic and mon.itor.us.

Montastic's (http://www.montastic.com) biggest advantage is simplicity of the service, while it offers just basic service including real time monitoring and alerting by e-mail one contact person - the registred user, or by RSS feed, when the website is down and when it is back again. It allows to monitor only http websites, limited to the number of 100 (what is not a limit at all), checking it every 10 minutes from two different locations.

Meanwhile mon.itor.us (http://mon.itor.us) provides network, website and server monitoring service supporting 11 protocols with possibility to monitor unlimited number of devices and alert unlimited number of contact persons by e-mail, RSS feed, IM message, pager or SMS. There are also other remarkable features as personalized interactive interface, where you can add server performance and availability tests, set daily, weekly or monthly reports sent by e-mail. Tests are performed from 3 geographically distributed servers, and they are always adding more interesting features as they are still in beta version.

Peter Cernak works at Sourcio (http://www.sourcio.com). The company develops mon.itor.us and offers a wide range of IT services and Open Source solutions for small and medium-size businesses

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Dedicated Web Server Hosting

Web hosting is one of the revolutionary breakthroughs brought to us by the advent of cyber technology. Now you can learn, play, interact, make friends, draw, or compose music on the Net. Dedicated hosting means creating a site and making it available on the internet. Nonetheless, Websites with multiple numbers of pages, or Websites which are commercial and business oriented, are hosted at various prices. Obviously, for that there has to be a registered domain name to run the related Website. Dedicated servers are meant for faster processing and more disk space and RAM than shared hosting. A dedicated server not only allows an individual to customize and individualize server settings for his unique requirements, but also augments all kinds of Web-based works with faster delivery and maximum performance. Service Level Agreements (SLA's) are another important part of the dedicated Web hosting server requirement systems.

A combination of highly technical characteristics contributes a lot to the optimal performance of a dedicated Web hosting server, to exercise total control over the Web and its other affiliated programs and other things.

A few of the most desirable features for the ideal dedicated Web-hosting server are:

a) High availability of data processing units

b) High performance data centers for maximum output in minimum time

c) Multiple backup generators along with battery backup

d) Fiber entry on two sides of the facilities

e) Superfluous path fiber to upstream providers through multiple transport providers

f) Total of more than twenty-five gigabyte Internet connections

g) Redundant network cores and total of 30 backbone routers for optimal output mode

h) Two network operations centers staffed twenty-four hours a day, seven days a week.

Dedicated Hosting provides detailed information on Dedicated Hosting, Dedicated Web Hosting, Dedicated Hosting Servers, Dedicated Web Server Hosting and more. Dedicated Hosting is affiliated with FTP Site Hosting

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Friday, March 7, 2008

Web Sites, Domain Names, And Name Servers (What's DNS All About?)...

I explain Domain Name Servers and Name Servers to a friend of mine all the time. He builds web sites part time. I know he's not alone; DNS confuses a lot of people.

The internet works by assigning an address to each device attached to it. This address is called an Internet Protocol Address or IP Address for short. It's a 32 bit number that's commonly written as 4 segments or octets (called an octet because each 4th is 8 bits) such as 10.10.1.1 or 216.54.217.22. Each octet can range between 0 and 255. This address works just like your street address: a packet (a chunk of communication between two devices) leaving your computer and heading for Google moves through devices call routers that route traffic on the internet. The router looks at the destination IP Address and knows which way to send the packet. Just like a letter moves through various post offices and delivery vehicles (mail man, mail trucks, airplanes, etc.) your little packet of internet traffic moves across various communication channels (phone lines, cable lines, fiber, etc.) and providers (UUNet, Cogent, Level3, Time-Warner, AT&T, Sprint, AboveNet, etc.). It finally arrives at its destination and is processed and a return packet is sent back... in just the same way, it finds its way back based on your IP Address.

The Internet would be pretty hard to use if you had to remember all those IP Addresses when you wanted to visit a web page, so a naming scheme is used that allows you to enter a name that is easy to remember instead of a sequence of numbers. So, how does your computer get the IP Address of a web site when you type in the name? That's where Domain Name Servers do their job.

Name Servers. A Name Server holds the information that relates the IP Addresses for a web site to the names used to access that web site. If you want to have a web site with a domain name, you have to register or purchase (more like rent) the domain name from a service call a registrar. When I registered the domain name for my web site, I told the registrar what Name Server I was using, Most people will use the Name Servers provided by their hosting facility (where they rent the server space for their web site). That Name Server is configured to have a "zone" for my domain and that zone contains records that relate a name to an IP address, this is called an "A Record". An "MX Record" is used to identify the mail server for that zone, for example, I have an "A Record" for my domain that points to the IP address of the web server, and the "MX Record" points to the mail server for my domain. These may or may not be on the same server. When someone sends me email, their mail server will request the Name Server for my domain and will get it's IP Address, then it can request the MX Record and get it's IP Address, and then it can send packets of mail to the mail server for my domain.

Domain Name Servers. A Domain Name Server stores the domain names and associated IP Addresses for a period of time.

This is stored or cached on a server called a Domain Name Server, or DNS server for short. If the time specified for caching a domain name / IP Address relationship has passed the DNS server will remove it from its cache. When a request for an IP Address is made, and the DNS server does not have that address in its cache, the DNS Server will make a request to a set of special servers on the internet that hold the addresses for all the Name Servers and which domain names each one controls. It can then send a request to the name server for that domain to get the IP Address for the domain name and return it to the computer or device making the original request. All Internet Providers have several DNS servers and as you browse the internet your computer is constantly sending requests to these DNS servers to get (or resolve) IP Addresses for the domain names you type in or links you click on.

A web site's name to address relationships are stored on Name Servers, as you browse the Internet, DNS servers either provide the address back to your computer from cache, or, look up the Name Server for your domain and then gets the correct Name Server to get the IP Address.

Now you too understand DNS and Name Servers!

Fred Black is an experienced web developer offering instructional videos at www.WebSiteTrainingOnline.com, An Introduction to Creating Web Sites.

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Thursday, January 17, 2008

Virtual Dedicated Server-When Dedicated is Still Too Much for Your Wallet

A virtual dedicated or private server is a pseudo server running on a dedicated server. Virtual servers typically have their own dedicated operating system that can sometimes vary from the operating system of the server they are on. To a virtual server the rest of the server does not exist. Ten virtual servers on one dedicated server cannot see each other or the server they're on.

Because of this encapsulation or insulation from other hosting accounts on the server, virtual accounts offer a great deal of flexibility where configuration is concerned. A typical VPS or VDS account might come with a certain control panel for example. If you wish to use a different control panel you can simply install one through root access. If PHP, MySQL or other modules are behind the times then you simply upgrade them.

Note also that you are the server admin. With a shared hosting account the server is upgraded by the company and security is maintained by them as well. The same can be said about the server that your virtual dedicated server runs on but not about your virtual dedicated server. Software and security are all your responsibilities making you a miniature server admin.

One way of looking at this is that there are things you just have to learn some times. A good virtual server account does usually come with software installed and a certain level of stock security. As long as you do not need to upgrade many times you will be just fine working from a control panel to create new web sites.

One can easily pay $120 to $300 a month USD for a dedicated server. If your site is just starting out many times you won't even come close to using those resources for a bit. If you have the budget for a dedicated server than it's the way to go but if you need a price break then consider virtual server hosting. You can find a decent virtual server account for just under $35 a month USD. If your coming from a typical shared hosting account you will appreciate the difference in performance and flexibility

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Dedicated Hosting Servers

Dedicated hosting servers are specialized computer servers or storage units that are stationed somewhere away from or at your office. They are extremely helpful in that they can hold and operate datat that you need for a given website or application, without slowing anything else down. One can understand the significance of the cyber technology that has become a crucial part of our daily lives. There has been a major increase in the number of Websites. Jobs that were dependant on the physical presence of the customer or the client in an office or service center can now be done over the Internet. Dedicated servers offer faster processing and more disk space and RAM than shared hosting. A dedicated server not only allows an individual or user to customize and individualize settings for their unique requirements, it also augments all kinds of Web-based works with faster delivery and maximum performance.

There are many Web hosting providers who have quality operating system servers to ensure the proficiency of your business and the necessary programs to run it. The most trustworthy are those who provide a Linux operating system. For the past few years there has been a gradual shift from Microsoft Windows operating systems to Linux. This is because Linux has a certain number of advantages compared to Windows. For one, Linux is far less likely to be infected by a virus. Getting a Linux operating system can be of immense benefit to the concerned individual who wants to set up his or her own business on the Web.

Dedicated Hosting provides detailed information on Dedicated Hosting, Dedicated Web Hosting, Dedicated Hosting Servers, Dedicated Web Server Hosting and more. Dedicated Hosting is affiliated with FTP Site Hosting.

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Monday, December 17, 2007

Dedicated Servers ? Backup and Recovery Strategies for Web Hosting Companies

What kind of backup recovery strategy should a company have for its dedicated server? Web hosting companies have been debating this architecture since their existence began. It is really a question pondered by the whole IT community. There are many right solutions, dependent on your company?s ability to handle downtime. The correct solution for you will factor in the amount of redundant protection you need against the overall cost.

Before we discuss the different options for backing up and recovering your dedicated server, we should mention that the server hardware, data center, and fiber connection are all critical to reliability. This article is specifically focused on strategies to backup and recover your server?s data.

At a minimum, you can create a partition in your hard drive and backup your server weekly or monthly. There is no cost to this kind of solution, but the downsides are obvious. If your hard drive crashes, you will lose your backup as well. This kind of solution is only recommended if you can afford to lose all of your data, which most web hosting companies cannot.

Next, you can contract a remote backup service to set up offsite backups. These backups can be run daily, weekly, or monthly. The cost of this solution is around $30-$50/month depending on the web hosting provider. This option gives you a solid backup in case your hard drive crashes. The downside is that recovery time will take 6-12 hours or more depending on how much data you have. The data has to be manually copied over, and this is a slow process. If you can afford the cost, this solution is part of an overall backup system, but it is not recommended as your only solution.

The next backup option is to have a second hard drive installed on your server and have it set up to do daily, weekly, or monthly backups. Most web hosting companies that provide dedicated servers will charge between $15-$30 for a second hard drive. This is a nice compliment to the previous solution if you have the budget for both. The recovery time is faster then a remote backup. But unlike a remote backup, if your dedicated server or the datacenter are down, then you cannot access the backup. For most small web hosting companies this is not a problem. If their entire server or datacenter are down, they have larger issues to worry about. We recommend this as a complimentary option with a remote backup.

Next, a web hosting company can use mirrored RAID drives. This option will cost $50-$80/month more, but it provides the fastest possible recovery in case of a hard drive crash. You can just reboot using the mirrored drive, and you are back in business. The cost is a little higher, but this is a nice luxury. The downside of this option is that if your server is unavailable, then you still cannot reach your data. Additionally, if the hard drive becomes corrupted it will also corrupt your backup. This is why we recommend mirrored drives as part of a larger solution that includes other backup systems.

Finally, there are mirrored servers. This entails the largest cost and is really not necessary, except for those web hosting companies that can tolerate no downtime at all. In this scenario, if the server itself dies you can have another server ready to take the load. In fact, if your company is large enough, you might already need this kind of solution for performance. Some websites require multiple servers to handle the performance, and it is load balanced across them. In this case, if a server dies the system still runs. This is the best solution but it is not always necessary. And, of course it is costly.

We recommend a weekly remote backup to provide you with a fail safe version. Even if the datacenter burns down, you will have a copy of your data. To this we would add either mirrored RAID drives or a second hard drive, depending on your hosting company?s needs. If you are more worried about recovery time from hard drive crashes, which is the most frequent hardware problem with dedicated servers, then go with the RAID drives. If you are more worried about the hard drive getting corrupted, go with the second hard drive.

We hope this article provides you with the information you need to adequately back up your dedicated server!

Rodney Ringler is President of Advantage1 Web Services, Inc., which owns a network of Web Hosting Informational Websites including HostChart.com, ResellerConnection.com, FoundHost.com, ResellerForums.com, and HostingKnowledge.net. Rodney has over 15 years industry experience from programming to internet marketing. rodney@hostchart.com

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